Questions buyers ask. Answered honestly.

Yes. 14 working days for the sample. Sample fee credited 1:1 against bulk on confirmation.

Approved sample becomes the QC standard. First 10 bulk pieces inspected against it. AQL 2.5 sampling on the full run. Photos sent before dispatch.

50% advance on bulk PO, 50% before dispatch. Sample orders 100% upfront, credited against bulk.

25–35 working days depending on quantity, fabric, and finish.

Tees 150–240 GSM cotton or CVC. Hoodies 280–420 GSM French terry or fleece.

Yes. Custom woven labels, branded hangtags, branded polybags.

Yes. Personal dashboard showing live production stage with photo evidence at every milestone.

Pan-India door delivery. Metros and Tier 2/3 cities.

Screen print for solid colours and large bold artwork at volume. Embroidery for logos, premium positioning, and durability. We do both.

Default FOB Tirupur. CIF and DDP available on request. Tirupur → ICD road → Chennai port for sea, Chennai/Coimbatore for air.

Sea: UK 22–28 days, UAE 7–12, AU 18–24, US east 28–35, US west 21–28. Air: 3–5 days to all.

Wire transfer (SWIFT) standard. PayPal for sample orders. Letter of Credit at sight for established buyers on orders ≥ $20,000. No Alibaba escrow.

Yes. Commercial invoice, packing list, certificate of origin, bill of lading. We coordinate with your freight forwarder or refer one.

Yes. IEC and GST numbers will be in the footer.

Depends on HS code and current trade agreements. We provide a certificate of origin every shipment. Your UK/EU customs broker confirms duty rate.

Bangalore office in IST overlaps with UK morning, UAE business hours, AU evening. Same-day reply on WhatsApp, email within 12h.

We build one with you — part of the service. Add 5–7 working days to sample lead time when starting from a brief.

60–90 days spec to door. Breaks down to 14d sample + 5d approval + 25–35d bulk + 5d QC/packing + 7–28d freight.

Yes. NDA signed on request before quote stage. Client designs never publicly listed or reused. Private-label pattern files available at end of order.

Yes. We build the tech pack with you. Send what you have (sketches, references) and we'll produce a tech pack you can use forever.

Sample order varies by product. First bulk: 200 pcs × per-piece price. Budget around ₹40K–80K depending on product. WhatsApp us for a real quote.

~60 days from a complete brief to delivered bulk. Add ~10 days if starting from a rough sketch (tech-pack dev).

(a) Tirupur ecosystem is built for knitwear. (b) Bangalore-based account management — same-language, same-timezone. (c) We say "no" to specs we can't execute well.

Yes. Spec is locked from order 1, so reorders skip sampling and start at fabric stage. ~25–30 working days vs 60 days first time.

Yes. We don't list client brand names without written permission. Private label means your woven labels, hangtags, polybags — nothing of ours on the garment.

Tell us before you launch. We can hold fabric in reserve ("open-to-buy") for 30 days at no charge so reorders can start within 48h.

No. We make and ship bulk to you. POD economics don't work for our quality bar.

Within 30 days of dispatch, defective pieces verified against the approved sample are replaced at our cost. We need photo evidence and the piece returned.

Yes — sample fee covers the cost. Credited 1:1 against your bulk on confirmation, forfeit if you don't proceed.

Confirm by mid-August for late-October Diwali. Sample 14d + bulk 25–35d + buffer = ~60d. Last accepted Diwali order: typically September 1st.

Yes, with caveats. Each design = separate setup; per-piece cost rises below 50 pcs per design. We'll quote the right break.

We're built for custom production, not stock-plus-logo. If you need stock-plus-logo in 7 days, we'll refer you. If you can wait 35–40 days, custom is better value and quality.

Front + back print or embroidery is included. Custom woven label, branded hangtag, branded polybag, branded box: each adds a per-piece cost, itemised so there are no surprises.

Yes. Pick-and-pack with individual name labels, single address or split shipments. Add ~5 working days.

Yes. Full GST invoice, HSN code line items, our GSTIN. Available before payment.

Below 200 we charge a setup premium. 50-piece event orders are doable on stock blanks + print, not full custom. Quote covers both.

Stock: faster (5–7d), cheaper per piece, no GSM/cut control. Custom: 40+ days, full fabric/fit/label/packaging control. Corporate gifts look noticeably better on custom.

Standard 50/50. Established corporate accounts negotiate net-15 to net-30 after first paid order.

Yes. Single PO, single GST invoice, split shipments to up to 25 addresses included. More at a per-shipment fee.

Yes. Our Tirupur unit runs the volume; capacity is not the constraint. The same account manager owns both your test and your scale order.

Specs and account team stay the same. Lead time on the bulk grows roughly linearly. Per-piece cost drops on most products.

Approved sample is the locked reference. Fabric is sourced from the same mill on reorders. Colour is matched against the original Pantone + physical swatch each time.

500 pieces: 25–28 working days. 2,000 pieces: 30–35. 5,000 pieces: 40–50. Multiple sizes within an order run in parallel where possible.

Yes. We routinely run 3–5 styles in parallel for fashion brand drops. Per-style sample stage is sequential; bulk production is parallel.

Yes. Sublimated jerseys, shorts, and tracksuits are produced in-house.

200-piece MOQ applies. For smaller team orders we'll quote stock blanks + sublimation; cost rises significantly below 100 pcs.

Yes. Full-bleed sublimation including player names and numbers. Polyester or poly-rich fabric only.

Yes. 4-way stretch polyester (e.g., Dri-FIT equivalent) and 2-way stretch CVC blends. We can match a specific spec or provide a swatch.